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About

Human Services in the Territory

The human services industry are providers of services, which aim to improve the quality of life of individuals and families to enable their full participation in a strong, healthy and inclusive Territory.

Delivering consistent, high-quality human services is about supporting fellow Territorians across a continuum of care from primary to tertiary services. Ensuring people receive the right service, at the right time, from the right provider.


The human services industry is a large and significant contributor to the Territory’s economy. Service providers operate right across the Territory, from major hubs to some of the most remote and isolated regions. They are vital contributors to our communities through both the services they provide, the revenue they generate and retain in the Territory, and the growing workforce they employ.

The industry is in a period of transformation. Now is the time for the industry to seize the opportunity provided by change and consider where we are and where we want to be in the future.

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Northern Territory
Human Services Plan

2019 - 2029 

The 10-year Human Services Industry Plan presents a unified vision of the Northern Territory’s human services industry and the actions required to achieve this vision.

“Strong and inclusive organisations; supporting our people, our cultures and our communities through quality human services”

Human services are vital to improving the lives and wellbeing of Territorians and, through the high-quality services it provides, the industry is a significant contributor to the economic and social outcomes of the Northern Territory (the Territory).

With service providers of different sizes, locations and specialities operating right across the Territory, the human services workforce is one of the largest and fastest growing.

Across Australia, human services face challenges brought about by significant change,  including client choice and control, ongoing social policy reforms, and increasing demand for services from clients with multiple and complex needs.


The human services industry of the Territory recognises it has an opportunity to support transformative change towards more sustainable delivery of high-quality services. To seize this opportunity, the industry has led the development of a Human Services Industry Plan.