Industry Led

By Industry; for Industry

The consultation process provided the human services industry of the Territory the opportunity to discuss the many benefits of collaboration, share examples that already exist and gave place for connectivity to begin; it provided the many stakeholders with the opportunity to come together as a unified Industry.

The consultation phase was extensive and included:

  • The development and circulation of the NT Human Services Industry Plan Discussion Paper (and Summary) to introduce the Industry Plan project and guide thinking and discussions

  • An online survey opened to capture industry contribution, from March to May 2019

  • Regional face to face consultation workshops held in Darwin, Katherine, Nhulunbuy, Alice Springs and Tennant Creek

  • Targeted interviews with key stakeholders from various human services providers and some government agencies

  • Opportunity for industry members to submit a written or verbal submission in response to the Discussion Paper

  • Industry symposiums in Darwin and Alice Springs that brought together key industry representatives to collate and validate the vision, themes and key priorities gathered from industry consultation

  • Six meetings of the Advisory Group to provide expertise and validate industry responses


In total, over 340 stakeholders were engaged across 81 different organisations and agencies, providing valuable feedback into the industry’s key priority areas, goals, and the steps needed to achieve its desired outcomes:

  • 119 people from 57 organisations and agencies working in the NT human services industry attended the five regional workshops.

  • The Online Survey was completed by 87 stakeholders, 74 of which completed the survey in its entirety.

  • Two written submissions were received in response to the Discussion Paper.

  • 44 sector representatives represented the industry at the Symposiums, with one written response received.

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